Privacy Policy

Zyncart ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use our platform, how we use it, and your rights regarding that data.

1. Information We Collect

Category	Examples	When collected
Account data	Name, email, username, password (hashed)	Registration
Profile data	Bio, avatar, seller details, KYC info	Profile setup / KYC
Transaction data	Purchase history, payout records, payment references	On each transaction
Product data	Uploaded files, titles, descriptions	Product upload
Usage data	Pages visited, browser type, IP address	Automatically via logs
Communications	Support messages, dispute notes	When you contact us

2. How We Use Your Information

• To operate the marketplace and process transactions
• To verify seller identities and prevent fraud
• To deliver purchased digital products to buyers
• To communicate platform updates, receipts, and support responses
• To enforce our Terms of Service and resolve disputes
• To analyze usage patterns and improve the platform

3. Data Sharing

We do not sell your personal data. We share data only in these cases:

• Payment processors: our supported gateways receive necessary transaction data to process payments
• Between buyers and sellers: buyer name/email appears on license certificates; seller name/username appears on product pages
• Legal obligations: when required by law, court order, or to protect our rights

4. Cookies

We use session cookies to keep you logged in and CSRF tokens for security. We do not use third-party tracking or advertising cookies. You can disable cookies in your browser, but this will prevent you from staying logged in.

5. Data Retention

Account data is retained for as long as your account is active. Transaction records are kept for a minimum of 7 years for legal and financial compliance. If you delete your account, personal profile data is anonymized within 30 days, but transaction records are retained as required by law.

6. Data Security

We implement industry-standard security measures including password hashing (bcrypt), HTTPS, parameterized SQL queries to prevent injection, and regular security audits. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

7. Your Rights

• Access: Request a copy of your personal data
• Correction: Update inaccurate data from your account settings
• Deletion: Request account deletion (subject to legal retention requirements)
• Portability: Request your data in a machine-readable format
• Objection: Object to certain processing of your data

To exercise these rights, email privacy@zyncart.host.

8. Children's Privacy

Zyncart is not intended for users under 18. We do not knowingly collect data from minors. If you believe a minor has registered, contact us immediately.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or a prominent notice on the platform.

10. Contact

Questions about this policy? Contact us at privacy@zyncart.host or via our contact page.